🇮🇳 Made for India 2026 Platform ONDC Ready

India's Complete
Logistics OS
— Built for 2026

From 800M rural addresses with no GPS to last-mile delivery in under 2 seconds. Live tracking, AI routing, WhatsApp booking, fleet management, COD reconciliation and everything in between.

649K+
Villages indexed
<2s
Address resolution
22
Indian languages
91%
Rural delivery success
Live Shipments
📦
BG-2847Yellareddyguda → Siddipet
ETA 14 min
🛵
BG-2901Narsapur → Medak
ETA 38 min
📍 Track
📞 Call
✏️ Reschedule
POD Captured
🤖 AI Route Saved ₹340
confidence: 0.95
📍
Address Intelligence
Resolve any Indian address — even "near banyan tree" — to GPS in <2s
📦
Live Order Tracking
Real-time updates via SMS, WhatsApp and app for every shipment
🛣️
AI Route Optimization
OSRM + OR-Tools cut fuel costs by 23% on rural delivery runs
💰
COD Reconciliation
Automated cash collection, remittance and dispute resolution
🚚
Fleet Management
Live GPS, driver app, fuel tracking, maintenance alerts
📊
Business Analytics
RTO analysis, NPS, revenue per route, team performance dashboards

Every shipment.
Every moment.
Real-time.

Your customers can track their order live on a map — not just a status text. Your ops team sees all 1,000 shipments on one screen.

Live map with vehicle location updating every 30 seconds
AI-powered ETA accurate to ±8 minutes for rural routes
WhatsApp + SMS notifications at each stage — pickup, in-transit, out-for-delivery, delivered
One-tap reschedule and delivery preference (gate, neighbour, locker)
Digital POD with photo + signature + GPS timestamp
NPS survey on delivery with auto-flag for low-score investigation
Missed delivery auto-reattempt scheduling
Return request directly from tracking page — no call centre
Bird's-eye view: all active shipments on a single live map
Colour-coded alerts — delayed, undeliverable, failed attempt
SLA breach prediction 45 minutes before it happens
Drag-and-drop reassignment to nearest available rider
Bulk status updates via CSV upload or API
Custom webhook push for every status change to your WMS/ERP
COD-pending and remittance-due views
Works on ₹6,000 Android phones — no data connection required in transit
Turn-by-turn navigation with offline India road maps
Voice guidance in Telugu, Hindi, Tamil, Kannada, Bengali
Smart delivery sequence — AI sorts stops by road network, not crow-fly
COD cash collection with UPI QR fallback
Photo POD, failed-delivery reason capture, customer call button
Earnings summary, attendance, incentive tracker
BG-84921
Medak → Siddipet — ₹1,240 COD
In Transit
Order Picked Up
Hub: Medak • Today, 7:42 AM • Rider: Raju K.
Departed Hub
Route: MED-SDP-04 • 12 stops loaded • Fuel: 100%
Address Verified
BiGeo resolved "near water tank, Bhoompally" → 18.103°N, 78.847°E (conf: 0.92)
Out for Delivery
3.2 km away • AI ETA: 11:24 AM • WhatsApp sent ✓
Delivered
Awaiting POD capture

Your entire operation
on one screen

Shipper portal, ops console, finance reconciliation, MIS reports — all consolidated. No more juggling 4 Excel sheets and 2 WhatsApp groups.

Bulk order upload — CSV, Excel, API or direct Shopify/WooCommerce sync
Auto-assign orders to cheapest/fastest carrier by pincode
AWB generation, label printing (thermal + A4) in one click
COD remittance tracking — know exactly which orders are unpaid
RTO prediction per order before dispatch (save ₹180/failed delivery)
NDR (Non-Delivery Report) management — call centre notes, re-attempt scheduling
Invoice auto-generation with GST — send to customer in one click
Team accounts — ops, accounts, sales with role-based access
MIS reports: daily/weekly/monthly PDF export to email
Billing dispute module — contest courier overcharges with evidence
Operations Dashboard — Today
● Live
📊 Overview
📦 Shipments
💰 COD
🔄 Returns
🚚 Fleet
📈 Analytics
⚙️ Settings
Deliveries
1,284
↑ 12% vs yesterday
Success Rate
91.4%
↑ 2.1pp
RTO Rate
8.6%
↓ 1.4pp
COD Pending
₹4.2L
12 orders
✓ 1173 delivered ⟳ 68 in transit ✕ 43 RTO

AI that actually
works in rural India

Not a chatbot bolted on. Intelligence embedded at every step — from resolving "near banyan tree" to predicting a delay before the rider even leaves.

Rural address resolution
92%
RTO prediction accuracy
87%
Route cost savings
23%
Delay prediction lead time
78%
Address → GPS (Fable 5)
// Input: unstructured address "Near water tank, Bhoompally, Siddipet" // BiGeo resolves → { village: "Bhoompally", lat: 18.1032, lng: 78.8471, confidence: 0.92, source: "here-maps" }
RTO Risk Score
// Before dispatch order_id: "ORD-9821" pincode: 502103 cod_amount: ₹1840 // AI scores → { rto_risk: "HIGH", score: 0.73, reason: "COD >₹1500, new customer, rural pincode" }
🧠

Address Correction AI

Claude Fable 5 + 649K village KB resolves typos, incomplete addresses and non-standard rural descriptions to verified GPS.

🛣️

Route Optimisation

OSRM on India road network + OR-Tools VRP solver. Reduces daily delivery distance by 23% on 50-stop rural runs.

⚠️

Delay Prediction

Flags shipments likely to miss SLA 45 minutes in advance — based on traffic, weather, rider history and pincode difficulty.

🛡️

Fraud Detection

Detects fake POD, address manipulation, COD misappropriation and repeat-return fraud before remittance.

📊

Demand Forecasting

Predicts shipment volume per hub 7 days ahead. Plan rider headcount and vehicle allocation before the peak hits.

🌐

IndicBERT NER

Named Entity Recognition for 22 Indian languages — extracts village, mandal, district from Hindi/Telugu/Tamil addresses.

📞

Smart IVR

Automated voice call in customer's language when delivery is 20 minutes away. No rider needs to dial manually.

🔮

NDR Automation

When delivery fails, AI predicts best re-attempt time based on customer's location and past behaviour patterns.

Your fleet.
Live. Optimised.
Accountable.

From 3-wheeler autos to 20-footer trucks. BiGeo fleet works on any vehicle — real-time GPS, fuel analytics, maintenance alerts and driver scorecards.

Live GPS tracking — 10-second location refresh for every vehicle
Geofence alerts — know when a rider leaves their assigned zone
Fuel consumption per route with mileage anomaly detection
Maintenance scheduler — service reminders by km or date
Driver scorecard: speed, harsh braking, idle time, on-time %
Digital document vault — RC, insurance, PUC, driving licence with expiry alerts
Vehicle capacity planning — never send a half-empty truck to a full zone
FASTag integration for toll tracking and auto-reconciliation
Breakdown SOS — rider alert → dispatch nearest backup in 3 minutes
🛵
TS-09-1234
🚐
TS-11-5678
🚚
TS-02-9012
🛵
TS-09-3456
24
Active Vehicles
8.2 km/L
Avg Mileage
94%
On-Time Pickup

Cash is still king
in rural India.
We make it digital.

55% of rural orders are COD. BiGeo tracks every rupee — from rider collection to merchant remittance — with zero manual reconciliation.

💵

COD Collection

Rider collects cash, scans QR, amount confirmed to merchant and customer instantly. UPI fallback if customer prefers digital.

🏦

Automated Remittance

T+1 or T+2 bank transfer to merchant account. No calling the courier to chase money. Auto-deduct COD charges.

📋

Dispute Resolution

Customer says delivered, merchant says not paid. Timestamp, GPS photo POD and rider signature resolve it in 24 hours.

📊

COD Analytics

Which pincodes have highest COD acceptance? Which products convert from COD to prepaid? Data-driven insights.

🔒

Fraud Prevention

AI flags fake delivery attempts, mismatched amounts, unusual remittance patterns before money leaves the system.

🧾

GST Invoicing

Auto-generate GST invoices for every shipment. TDS calculation, GSTR-1 ready export, e-way bill integration.

800M people.
Zero formal addresses.
Until BiGeo.

Rural India isn't a last-mile problem. It's a first-mile problem. Nobody has built the address infrastructure layer. We did.

Resolve "opp govt school, Narsapur, Medak" to GPS in 1.8 seconds
WhatsApp booking in local language — no app install needed
Offline delivery app for areas with no 4G
Local agent network — neighbours, kirana stores as pickup points
Voice instructions for riders who can't read maps
Cash-first COD flow — no UPI required from customer
649K
Villages indexed
1M+
GPS points loaded
91%
Rural resolution rate
27%→8%
RTO reduction

WhatsApp Booking
in Your Customer's Language

A farmer in Yellareddyguda books a courier by WhatsApp in Telugu. No app. No form. No English. Works on a ₹5,000 phone with 2G.

Available in Telugu, Hindi, Tamil, Kannada, Bengali, Marathi, Odia, Punjabi
Address capture via natural language — no structured form
Real-time tracking updates over WhatsApp
COD confirmation message with UPI QR link
Return request via WhatsApp — no IVR needed
Delivery feedback in 2-tap emoji survey

Speaks India's
every language

Customer-facing UI, driver app, WhatsApp bot, voice IVR and address parsing — all localised. No English required anywhere in the flow.

🔤
Telugu
తెలుగు
🔤
Hindi
हिन्दी
🔤
Tamil
தமிழ்
🔤
Kannada
ಕನ್ನಡ
🔤
Bengali
বাংলা
🔤
Marathi
मराठी
🔤
Odia
ଓଡ଼ିଆ
+14
14 More
Punjabi, Gujarati, Malayalam…

Plug in to
everything you already use

BiGeo connects with your existing stack — eCommerce, WMS, ERP, payment gateways — via pre-built connectors or REST API.

Shopify
WooCommerce
Unicommerce
SAP
Tally
Zoho
ONDC
Increff
PayPal
Razorpay
WhatsApp
REST API
POST /parse — Address Resolution
curl -X POST https://v34s17v3h2.execute-api.
ap-south-1.amazonaws.com/v1/parse \ -H 'x-api-key: your-key' \ -d '{"address":"Near water tank, Bhoompally, Siddipet, Telangana"}' // Response in <2s: { "village": "Bhoompally", "district": "Siddipet", "pincode": "502103", "lat": 18.1032, "lng": 78.8471, "confidence": 0.92 }
POST /parse/bulk — 1000 addresses
curl -X POST .../v1/parse/bulk \ -H 'x-api-key: your-key' \ -d '{"addresses": [ "Near banyan tree, Yellareddyguda", "H.No 3-12, Narsapur, Medak", ... up to 1000 addresses ]}' // Bulk response: array of resolved // GPS points with confidence scores // Quota: 500 calls/month free // Speed: ~2s per 100 addresses

Built for India's
regulatory landscape

GST, e-way bills, DPDP Act data residency, ONDC network compliance — not bolted on. Built in from day one.

🧾
GST & Tax Compliance

All invoicing, TDS and GSTR filings handled automatically.

Auto GST invoice on every shipment
GSTR-1 ready export (monthly)
e-Way bill auto-generation for goods >₹50K
TDS deduction on courier charges
HSN code mapping per product category
🔐
Data Protection (DPDP)

India's Digital Personal Data Protection Act 2023 compliant.

Data residency: ap-south-1 only
Consent management for customer data
Right to erasure API for customer PII
90-day log retention (CloudTrail)
AES-256 encryption at rest
🌐
ONDC Integration

Certified logistics service provider on the ONDC network.

ONDC logistics API v1.2 certified
Beckn protocol order flow
Auto-accept orders from ONDC buyers
Real-time status push to ONDC network
Seller-side address enrichment pre-dispatch
🛡️
WAF Protection
AWS WAF with OWASP Top 10 rules and rate limiting on all API endpoints
🔍
GuardDuty Active
AWS GuardDuty threat detection with 15-minute finding frequency
📋
CloudTrail Audit
Multi-region audit log, 180-day retention, tamper-proof log validation
🔑
Secrets Manager
Zero secrets in code. All credentials in AWS Secrets Manager with rotation

Simple. Usage-based.
Scales with you.

Start free. Pay only for what you use. No per-seat, no annual lock-in, no surprise bills.

Starter
Free/forever
For developers, early-stage logistics startups and pilot testing.
500 address resolutions/month
Bulk API (up to 100 addresses/call)
REST API access
GPS + structured output
Community support
Live tracking dashboard
Fleet management
COD reconciliation
Get API Key →
Enterprise
Custom
For large logistics operators, 3PLs and government deployments.
Everything in Growth
Unlimited fleet vehicles
Custom AI model fine-tuning
SLA guarantee (99.9% uptime)
Dedicated AWS VPC deployment
ERP integration (SAP, Tally, Zoho)
On-premise deployment option
24/7 dedicated support
Custom compliance reporting
Contact Sales →

Common Questions

Google and HERE Maps work great for urban structured addresses. They fail completely on rural unstructured addresses like "near banyan tree, Yellareddyguda" — which is how 800M rural Indians actually describe their location. BiGeo uses Claude AI + a 1M+ rural location knowledge base assembled from PMGSY, LGD and India Post data. We resolve what Google Maps returns "no result" for.

92% of rural Indian addresses resolve with a confidence score above 0.75. Each response includes a confidence_score (0–1) and a gps_source field so you know exactly how reliable the result is. For the remaining 8%, we return the best available pincode centroid with a lower confidence score — never a silent failure.

Customers or agents send a WhatsApp message to your BiGeo business number in any Indian language. Our IndicBERT NLP model extracts pickup address, delivery address, package description and COD amount from natural conversation. No form, no app, no English required. The booking is created instantly and the customer gets a tracking link.

Yes. BiGeo is a certified logistics service provider on the ONDC network, implementing Beckn protocol v1.2. Orders from any ONDC buyer app automatically flow into your BiGeo dashboard. We push real-time status updates back to the ONDC network and handle the address enrichment before dispatch.

All data is stored in AWS ap-south-1 (Mumbai) — never leaves India. We comply with India's Digital Personal Data Protection Act 2023: consent management, right-to-erasure API, and 90-day log retention. Customer PII is encrypted at rest with AES-256 and in transit with TLS 1.3.

Enterprise customers can request a dedicated VPC deployment or on-premise option for government and banking use cases. Contact us at admin@bigeo.in. The core address resolution API will always remain available as a managed service.

Ready to deliver
rural India — reliably?

Join logistics companies using BiGeo to reduce rural RTO from 27% to under 8%. Start with 500 free address resolutions. No credit card.

✓ No credit card ✓ 500 free API calls ✓ Live in 5 minutes ✓ India data residency